Shawn Wilkie of Talkatoo on Transforming the Transcription and Scribing Industry with ChatGPT within Vertical Software

This week I talk to one of my favorite Canadians- Shawn Wilkie - Founder and CEO of Talkatoo- a virtual transcription and scribing company specifically tailored for the veterinary industry. Great episode on building products with LLMs and vertical software. You can watch the episode on YouTube, Apple, or Spotify.

How do you bring new principles into an old industry like dictation? In recent years, tech tools such as generative AI and software have changed the digital transcription and scribing industry to be more exciting for customers, developers, and investors.   

In this episode of The Capital Stack, we have Shawn Wilkie, a serial entrepreneur, technology enthusiast, and the Chief Executive Officer at Talkatoo. Talkatoo is a dictation software changing how veterinarians document their medical records by allowing them to dictate directly into their practice management software.

Listen in to learn how to build an attractive solution and a successful business when you already know your product market fit. You will also learn about the existing opportunities in the vet industry and how providing efficiencies with AI and software tools can lessen human resource requirements.

What You Will Discover:

[02:05] Shawn shares his journey in the veterinary vertical and building software.

[06:52] How he built an easy-to-use solution and grew the business while already knowing the product market fit.

[08:18] How they’re executing Shawn’s vision of enabling people to have speech-enabled experience on any internet-connected device.

[10:19] How they allow people to get through documentation quicker, plus their continued growth.

[11:40] How AI is changing the world of dictation by producing better results than what was said.

[18:31] Factors that have caused a high demand low supply crisis in the veterinary industry.

[22:14] How Talkatoo sells efficiency through its dictation products to improve veterinary workflow.

[24:34] Talkatoo’s focus on not raising capital and growing beyond the veterinary vertical.

[26:07] The incredible opportunities for efficiency gain and capacity building in veterinary medicine.

[28:53] Random questions with Shawn!

Memorable Quote:

“Every single position in a veterinary hospital has a labor shortage right now, so if we can find other areas of efficiency with software and AI, that’s where the opportunities are.”- Shawn [26:29]

Connect with Shawn:

Website:

https://talkatoo.com/

LinkedIn: https://www.linkedin.com/in/wilkieshawn/

Books Mentioned: Think and Grow Rich and Atomic Habits '